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Considered the industry experts in secondary and
primary care testing for HTM2030 including IQ, OQ, PQ and
annual qualification with 19 field based engineers, 9 of whom
are qualified test persons. |
INSTALLATION, SERVICE & MAINTENANCE
Site surveys are completed prior to each installation to identify and eliminate potential service and access problems. All
equipment is installed and tested by our factory trained Engineers.
Regular skilled maintenance of Washer/Disinfectors increases efficiency and helps reduce unexpected downtime.
DawMed International can structure a maintenance program around your individual operational needs. Your program
can range from ad hoc repair visits, planned maintenance and periodic testing to HTM2030.
Our Service Engineers are strategically located throughout the UK to respond to your needs as quickly as possible. Our
vehicle spare parts inventories are constantly reviewed to ensure that we achieve a high first-time fix.
VALIDATION AND TESTING
Our Test Engineers are City and Guilds 229511 qualified to Test Washer/
Disinfectors. Each Test Engineer is fully equipped to carry out IQ, OQ, PQ,
weekly, quarterly and annual testing.
In addition to the DawMed range of products we can offer validation and
testing programs for a wide range of manufacturers of
Washer/Disinfectors, Endoscope Reprocessors and Steam Sterilisers.
INDEPENDENT VERIFICATION & VALIDATION
A wide range of solutions are available on request to suit all customer
requirements. Our premier system, the "IMVS ©" is bespoke software
designed to meet current and imminent standards and is available for Beta
and Gamma installations.
TRAINING
To ensure that hospitals obtain the most from their medical device
purchase, Dawmed offer a full range of training packages covering all
washer disinfectors, whether in the Sterile Service Departments or in the
Endoscopy Departments. Engineer First-Line Maintenance Training and
End User Training can be provided with all new equipment purchases.
End User Training:
To ensure departments continue to obtain the most from their chosen
equipment, we offer New User training for new staff, Refresher training
for existing staff and a Train-the-Trainer course where key personnel
receive advanced training to allow them the ability to undertake
continuance training of departmental staff in-house.
Engineer Training:
To increase up-time we offer tailored Engineer training courses to
address first line maintenance and repair. These can be completed either
on your site or at our factory.
Don't hesitate to get in touch with us with questions: telephone,
email or use our response form on the contact
page
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